Privacy Policy for VAG Coding Cotswolds
Last updated: 02/06/2026
VAG Coding Cotswolds (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit www.vagcodingcotswolds.com.
By using our website, you agree to the practices described in this policy.
1. Who We Are
VAG Coding Cotswolds Providing VAG (VW, Audi, Seat, Skoda) diagnostics and coding services across the Cotswolds and surrounding areas.
For GDPR purposes, we act as the Data Controller for any personal data collected through this website.
2. What Personal Data We Collect
We only collect the minimum information necessary to operate our website and respond to enquiries.
Data we may collect:
- Contact form information (name, email, phone number, message)
- Technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Cookies and analytics data (see Section 6)
We do not collect:
- User account information (no accounts can be created)
- Payment information
- Marketing preferences
- Sensitive personal data
3. How We Use Your Data
We use your data for the following purposes:
- To respond to enquiries submitted through the website
- To improve website performance and user experience
- To monitor website traffic and analytics
- To maintain website security and functionality
We do not use your data for:
- Marketing emails
- Selling or sharing with third parties for advertising
4. Legal Basis for Processing (GDPR)
Under the UK GDPR, we process your data based on:
- Legitimate Interests – to operate and improve our website
- Consent – for analytics cookies (where applicable)
- Contractual necessity – when responding to service enquiries
5. How We Store and Protect Your Data
Your data is stored securely using industry‑standard protections.
Hosting
Our website is hosted by WHUK (Web Hosting UK), which provides secure UK‑based servers.
We take reasonable technical and organisational measures to protect your data, including:
- SSL encryption
- Secure server configuration
- Limited access controls
6. Cookies & Analytics
We use cookies to improve website performance and understand how visitors use our site.
We use:
- Google Analytics – to track website usage and performance
- Yoast SEO – may set functional cookies
- Google Search Console – for site performance monitoring (no personal data stored by us)
What cookies do:
- Measure how visitors interact with the site
- Help us improve content and navigation
- Do not identify you personally
You can disable cookies at any time through your browser settings.
7. Third‑Party Services
We use trusted third‑party providers to operate our website:
- Google Analytics (analytics)
- Google Search Console (performance monitoring)
- Yoast SEO (SEO optimisation)
- WHUK (website hosting)
These providers may process data on our behalf under GDPR‑compliant agreements.
We do not share your personal data with any third parties for marketing or advertising.
8. How Long We Keep Your Data
We only keep your data for as long as necessary:
- Contact form submissions: up to 12 months
- Analytics data: retained according to Google Analytics’ standard retention settings
- Server logs: typically 30–90 days (managed by WHUK)
After this period, data is securely deleted.
9. Your GDPR Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent (for cookies/analytics)
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us using the details below.
10. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
VAG Coding Cotswolds Website: www.vagcodingcotswolds.com Email: felix@vagcodingcotswolds.com
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.